About 3C

We've been on your side
of the floor.

We started 3C because we understand what a machine going down actually costs you — not just a repair bill, but a clean that doesn't get signed off, a manager asking questions, a contract you're suddenly worried about. We've lived that side of it. That's the whole reason we exist.

Our story

We get it because we've lived it.

Before 3C, our founder spent years inside commercial-cleaning operations — running floors, working contracts, dealing with the same machines and the same deadlines our customers do every day.

So we know what it feels like when a scrubber dies the night before an inspection. We know a machine down isn't a maintenance ticket — it's a manager complaint, a clean that doesn't get signed off, and sometimes a 3 AM phone call. Add an engineering background to that operator experience, and you get a team that understands both worlds at once: what's actually wrong with the equipment, what it costs you when it stops, and how to keep it running — sometimes with solutions the manufacturer never came up with.

That's the gap we built 3C to fill. A team that thinks about your equipment the way you have to — as the tool your whole operation runs on, not just another thing to fix when it breaks.

How we think about it

A partner, not a vendor.

We want to build something with the people we work with, not just do one deal and move on. So our pricing and our promises are set up the same way a partnership should be: when you win, we win.

Here's how that plays out in practice. When you grow, you need more machines — and you turn to the team that already keeps your fleet running. We're built to be that team. So everything we do points the same direction: keep your equipment working, help you win more work, and grow alongside you. There's no version of this where we do well and you don't.

All of our growth has come by referral — one cleaning contractor, facility group, or grocery operator telling the next. We're proud of that, and we work to keep earning it.

How we work

The way we actually run.

Positioning is easy to write and hard to live. Here's how "partner, not vendor" shows up in the day-to-day — the things you'll notice in how we quote, how we service, and how we talk to you.

Honest math.

We show you the breakdown — what parts cost, what labour costs, what's driving the number. No hidden margin to defend later, no surprise bill when the work's done. When you can see the math, you don't have to wonder what we're not telling you.

Proactive, not reactive.

A good technician can hear a vacuum motor starting to go — and we can prove it, measuring the motor's current draw to gauge how much life is really left. We'd rather catch it then than wait for it to die mid-shift. We look at the whole machine — blades, hoses, batteries — and deal with what's coming before it costs you downtime.

We represent you.

When our techs are on your site, they're there to make you look good. If anyone asks why they're there, the answer is that you stay on top of your equipment so nothing slips. We work in the background. You're the one keeping the standard high.

Off your plate.

Equipment is rarely the goal — it's just what stands between you and the work that matters. Coordinating service, chasing parts, juggling repairs, never quite catching up on maintenance. We take that whole layer off your hands so you get your time and your headspace back.

What that gets you

One team for
the whole job.

Equipment, parts, service, and subscription under one roof — one number to reach, one team that already knows your fleet. No bouncing between a dealer, a repair shop, and a parts supplier who don't talk to each other. We carry it the whole way through.

One team
1
Equipment, parts, service, and subscription, all from the same team. You reach out — we figure out the rest.
Response we hold to
48h
The window we hold ourselves to for service-agreement and subscription customers — so breakdowns don't stretch into days.
Where we reach
Canada+
Mississauga base, Ontario serviced directly, partner network across Canada. Wherever your sites are, your equipment gets covered.
The whole lifecycle
Sales, parts, service, and subscription — across Tennant, Smartech, and more. One partner from the first machine to the last.
3C coverage map of Ontario and across Canada
Where we are

Keeping cleaners cleaning, all across Canada.

We're based in Mississauga, Ontario, and we service the Ontario market directly — our techs, our shop, our equipment. It's home turf, and most of our work lives here.

For sites outside Ontario, we work through a partner network so customers with locations across the country get the same standard of coverage. If your operation spans provinces, we can keep up with it.

Let's see if we're the right fit.

Tell us how you use your equipment, what's been giving you trouble, and what good service would look like. We'll let you know whether we're the right team for it.