On-Call · Service · Subscription

Hand off as much
as you want to hand off.

Some operators just need a hand when something breaks. Some want the whole equipment side off their plate. Most land somewhere in between. So we built three ways to work with us — you pick how much of the equipment layer you want to carry, and how much you want us to carry for you.

How it works

One spectrum, three ways in.

Think of it less as a menu and more as a dial. On one end, you call us when you need us. On the other, you never think about equipment again. Start anywhere — most operators move along it as the relationship grows.

3C technician repairing a floor scrubber on-site
On-Call Service

When it breaks and you need it fixed today.

No long-term commitment — just a team that picks up, knows your equipment, and gets you running again. You reach out when you need us, we get on-site, and we get the machine back to work. The right fit when you've already got maintenance handled in-house and what you really need is a reliable backstop you can trust under pressure.

  • No ongoing contract — you sign off on our on-call terms once, then just pay for the work you need
  • Honest, itemized invoices — parts and labour broken out, no surprises when the bill comes
  • Techs who understand what a machine down actually costs you — not a car-repair-shop mindset
  • Loaner machines available so you can keep a site running while yours is in for repair

Best for operations that maintain their own fleet and just need a fast, knowledgeable backstop when something goes down.

Talk to us about a repair
3C technician performing scheduled preventative maintenance on a floor scrubber
Service Agreement

Predictable cost. Maintenance that actually happens.

You own the equipment — we keep it out of your way and doing its job. Scheduled visits mean preventative maintenance stops being the thing you never quite get to. You budget one predictable number instead of bracing for the next surprise repair bill. And because the same team sees your fleet on a schedule, we catch the worn squeegee blade or the tired motor before it costs you a failed clean.

  • Predictable budget — know your monthly number; no surprise $3,000 invoice out of nowhere
  • Loaner included — if a repair will take time, you keep working on one of ours. Not "sometimes," not extra — it's part of the agreement
  • Proactive, not reactive — we fix the part that's about to fail, not just the one that already did
  • A team that knows your fleet — same techs, same machines, real history on every unit

Best for operators with an existing fleet who want predictable budgets and room to grow — and anyone tired of unbudgeted repair bills.

Learn more
SmartTech floor scrubber in service
Subscription · Our apex offering

The whole equipment layer, for one monthly rate.

Equipment, parts, service, and preventative maintenance bundled into a single predictable payment. No capital expense, no surprise repair bills, no end-of-life replacement planning — we carry the lifecycle so you don't have to. When a machine goes down, we fix it, replace it, or get you a loaner as fast as we can to keep your team and your clients moving. This is the full hand-off: you stop owning the equipment problem entirely. You just keep cleaning and growing.

  • No capex — no big cheque up front, no asset to depreciate, cash stays in your business
  • One monthly rate — equipment, parts, and service in a single line you can budget
  • Uptime carried by us — fix, replace, or loaner, so a breakdown is our problem, not yours
  • End-to-end lifecycle — from the right machine for the job to its eventual replacement, we manage it

Best for operators who want equipment to simply not be on their plate — and who'd rather put their capital into winning work than buying machines.

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Why 3C

One partner,
the whole way through.

Whichever way you work with us, you get the same thing underneath: a team that gets the operator's world, shows you honest math, and treats your equipment as the tools your business runs on — a partner you can grow with.

Breakdowns, handled
48h
Our target response for agreement and subscription customers — within 48 hours, business days — so a breakdown gets attention fast, not next week.
Travel, handled
Canada+
Mississauga base, Ontario serviced directly, partner network across Canada. Wherever your sites are, your equipment gets covered.
Sourcing, handled
Any brand
Tennant, SmartTech, Pioneer Eclipse and beyond — we recommend the machine that fits your job, never just the one we sell most of.
Lifecycle, handled
Sales, parts, service, subscription, and end-of-life buyback. One partner the whole way through.

Not sure which fits?

Tell us how you use your equipment, what's been giving you trouble, and what good service would look like. We'll tell you which way of working with us makes sense.